At HIVE RE (UK) LTD ("we", "our", or "us"), we are committed to protecting and respecting your privacy.
1. Our Approach To Privacy
This privacy policy explains how we collect, use, store, share, and protect personal information when you interact with our website, use our services, enter into a commercial relationship with us, or otherwise engage with us.
Where you engage our services or enter into a business relationship with us, this policy should be read alongside our terms and conditions.
2. About Us
This privacy policy is issued on behalf of HIVE RE (UK) LTD, a company incorporated and registered in England and Wales with company number 15450349 and registered office at 11 Christchurch Road, London, England, N8 9QL.
HIVE RE (UK) LTD is the data controller of your personal information and is registered with the Information Commissioner’s Office (ICO).
3. Personal Information And How We Use It
We collect and use personal information for the following purposes:
- Direct interactions: When you contact us, use our services, or otherwise interact with us, we may collect your name, contact details, address, and other relevant information.
- Client onboarding: We may collect additional personal information for due diligence and regulatory compliance (e.g. anti-money laundering).
- Marketing communications: We collect and use contact information and preferences to send relevant marketing, invitations, and updates.
- Automatic collection: We may collect information automatically through your use of our website, such as browser type, IP address, and usage data.
The full details of personal information categories, processing purposes, and legal bases are outlined in Annex 1 of this policy.
We may combine different types of data we collect about you to provide a more tailored experience.
We do not intentionally collect or process sensitive ("special category") personal information, unless you voluntarily provide it to us.
4. Anonymous Data
We may anonymise and aggregate your personal information so that it no longer identifies you. This data may be used for analytics, service improvements, and business development.
5. Data Retention
We retain your personal information only as long as necessary for the purposes described in this policy or as required by law. Retention periods are determined by considering the nature of the data, legal requirements, and our business needs.
6. Sharing Your Personal Information
We may share your personal information with:
- Service providers – for IT, marketing, communications, analytics, hosting, and related services.
- Verification providers – to carry out compliance checks (e.g. identity, anti-money laundering).
- Professional advisors – such as lawyers, accountants, and insurers.
- Business partners – such as brokers, agents, contractors, or landlords, where necessary to deliver our services.
- Third parties in business transactions – in the event of a sale, merger, or acquisition.
- Law enforcement and regulatory bodies – as required by law or to protect legal rights.
7. Marketing and Advertising
We may send promotional updates if you opt in or where legally allowed. You can unsubscribe anytime via links in our emails.
We may use cookies and platforms like Google for interest-based advertising. To manage preferences or opt out:
- Your Online Choices
- Network Advertising Initiative
- Digital Advertising Alliance
8. Storage and International Transfers
Your data may be processed outside the UK. We ensure such transfers are legally safeguarded using mechanisms like standard contractual clauses or adequacy decisions.
9. Your Rights
Under UK data protection law, you may have the right to:
- Access your information
- Request portability
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Withdraw consent
These rights may be limited by law. You may contact us to exercise them.
You can also complain to the ICO at www.ico.org.uk.
10. Links to Other Sites
Our site may link to third-party websites. We are not responsible for their content or privacy practices.
11. Changes to This Policy
We may update this policy and change the effective date accordingly. Please check regularly for updates.
12. Contact Us
If you have questions about this policy or your data, contact us:
By post:
FAO: Data Protection Officer
HIVE RE (UK) LTD
11 Christchurch Road
London
England
N8 9QL
By email: mark@hive-re.co.uk